Tuesday, July 06, 2010

Usability Testing of the Delhi Airport T3

As said by GMR in an interview:

..... airport is about people, not buildings. An airport is a very complex system," he says. That is why before throwing open the Delhi airport to the public he is testing it with "dummy passengers" - 3,000 men and women, each paid Rs 175 to come and play act, testing everything from baggage handling to security.